Christina Yasav

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Recent activity by Christina Yasav Recent activity Votes
  • Assigning Staff to Clients and the My Caseload Tab

    Assign Staff/Caseload  This guide is suitable for managers who want to divvy up clients to specific case workers, and for case workers that want to manage the clients assigned to them, including id...

  • Current Living Situation

    Training video: 

  • How to Submit a Ticket

       Zendesk Tickets  Creating an Account:  Go to the Zen Desk website From the main page, click on “Sign In”  This will open a popup window. Choose “sign up”, then fill ...

  • FY 2024 Refresher Training!

    Refresher training is LIVE! You have until September 30th to complete this required training on Data Standards changes that go live on October 1st. If your training is not completed on time, your H...

  • Household Management

    Creating Family/Household Groups Begin by verifying that each family/household member exists in HMIS. You cannot build a household until each member has their own standalone profile. Open the profi...

  • Duplicate Report Procedure

    Duplicate Report Procedure Purpose: This document is to help guide DPALs in identifying duplicate client profiles in Clarity and reporting them to the HMIS lead.   Log in to Clarity and use the key...

  • Deleting attendance based services

    To remove attendance based services: From the History tab, click the “edit” icon next to the service. Scroll all the way to the bottom of the page to access the individual instances of that servic...

  • New User Training

    New user training has been updated.   Please use this form to add users to Talent LMS for CO-504. As a reminder the form above is for use ONLY by a DPAL.   In most circumstances users will be able ...

  • Clarity End User Guide

    This guide can answer some basic questions about how to use Clarity. It will be updated regularly to include information about changes and updates to Clarity functionality.

  • Attendance Verification

      How to verify attendance for a client  Attendance based services will only show up on the history tab once per service, with a date range indicating the first time and last time they received the...